Help with your practice
Support
Need help with Reiki Companion? Email us with your device model, app version and a short description of what happened. Please leave out journal entries and private health information.
info@bluewhitesoftware.comRestore full access
In Settings, open “Unlock full access”, then choose “Restore purchases”. Use the Apple Account that made the original purchase. Full access is a one-time purchase, with no subscription.
Hear the position bell
Use “Test the bell” in Settings and check your device volume. For background reminders, allow notifications and check Focus settings. Device settings and interruptions can affect alerts.
Adjust a paused session
Pause your session, then open Settings. Choose “Return to session” when you are ready. Changes to minutes per position apply to your next session.
Keep control of your notes
Use Settings → Your data to export or delete your journal and training notes. Export opens your device’s share sheet; you choose where to save or send it.
Choose your language
English, Swedish, Norwegian Bokmål, Spanish and German are available in Settings → Language.
A companion to your training
Reiki Companion supports personal practice and revision. It does not replace Reiki training or healthcare. Follow your training, agree on boundaries and skip any uncomfortable position.